1.1 Introduction

This Privacy Policy explains how QueAotd (“we”, “us”, “our”) collects, uses, stores, and protects the personal information of users (“you”, “your”) who visit our website and purchase our AI design, PS graphic design, and icon design services. This policy complies with United States online privacy standards, including the California Consumer Privacy Act (CCPA) and general FTC data protection requirements.

1.2 Information We Collect

We only collect necessary information for service delivery:
  • Personal Identification Information: Name, email address, contact information, billing address for order processing.
  • Payment Information: We do not store full credit card data. All payments are processed by third-party secure payment processors (Stripe, PayPal) compliant with US financial regulations.
  • Service Data: Design requirements, reference images, text descriptions, and project files you submit for custom design work.
  • Automatically Collected Data: IP address, browser type, device information, website access time, and page browsing records for website optimization and security monitoring.

1.3 How We Use Your Information

Your information is used solely for the following purposes:
  • Process, deliver, and update your custom design orders (AI design, PS editing, icon design).
  • Provide after-sales support, revision services, and answer customer inquiries.
  • Send order confirmations, progress updates, and necessary service notifications.
  • Optimize website functions and service experience.
  • Comply with US legal obligations and platform compliance rules.

1.4 Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your information only in the following scenarios:
  • With authorized third-party service providers (payment processors, cloud storage platforms) who assist in service delivery and sign strict data confidentiality agreements.
  • Required by US federal or state laws, court orders, or government regulatory requirements.
  • To protect the legitimate rights, property, and safety of QueAotd, users, and the public.

1.5 Data Security

We adopt industry-standard encryption technology, secure server storage, and access control mechanisms to protect your personal data and design files. We take reasonable technical and organizational measures to prevent data leakage, tampering, loss, and unauthorized access. However, no network transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
 

1.6 User Rights (CCPA Compliance)

As a US user, you have the right to:
  • Access and obtain a copy of your personal data stored by us.
  • Request correction of inaccurate personal information.
  • Request deletion of your personal data (except data required by law to retain).
  • Opt out of non-essential marketing notifications.

1.7 Cookies Policy

Our website uses cookies to improve browsing experience and analyze website traffic. You can disable cookie functions through your browser settings, but this may affect partial website functions.
 

1.8 Policy Updates

We reserve the right to update this Privacy Policy irregularly. The updated version will be posted on the official website, and the revised content will take effect immediately after publication.
 

1.9 Contact Us

If you have any questions about this Privacy Policy, please contact us via official email.